B2BPAY CUSTOMER STORY
Business expenses to family holidays
How Billy and Paula turned years of business expenses into family holidays and business class flights.
THE STORY
For Billy and Paula Van Der Kooi, running 24-hour gym franchises means a constant stream of business expenses. Rent, contractors, suppliers. It adds up fast. But over the years, they’ve found a way to make every dollar work a little harder, and it’s taken their family around the world.
INDUSTRY
24 Hour Gyms
IN BUSINESS
20 Years
LOCATION
Across Australia
FOUNDER
Billy and Paula Van Der Kooi
TRAVEL · EVERY YEAR
Every business payment goes further
Suppliers + rent + contractors
Around 80% of their business spend now runs through B2Bpay, helping them earn reward points that fund family holidays, flights from Canada and business class upgrades.
~80% of expenses
Rent, contractors and suppliers all run through B2Bpay, even the ones who don’t accept cards
Overseas yearly
Multiple international family trips a year, all paid for with the points they earn
Exceptional support
A responsive team that makes every payment easy from setup right through to one-offs
HOW THEY USE B2BPAY
Pay any supplier by credit card
Pay suppliers who don’t accept cards and still earn points.
Amex on invoices
Supplier invoices paid on Amex, earning full membership rewards points plus bonus points on top.
One-off or scheduled
Set up recurring or one-off payments in minutes.
Cover the essentials
Business rent, utilities and running costs, all earning points.
01 · THE REFERRAL
A referral they haven't looked back from
Billy and Paula heard about B2Bpay through a family member. That word-of-mouth introduction turned out to be a turning point.
One of the immediate wins was being able to earn points on payments that previously couldn’t go through their American Express card. A lot of suppliers simply won’t accept AMEX, which meant a significant chunk of their spend was earning nothing. B2Bpay changed that.
"We learned about B2Bpay through a family member who told us about it and we haven't looked back since"
BK
Billy Van Der Kooi
Director
02 · BILLS & REWARDS
Paying the bills, one reward at a time
Today, Billy and Paula run roughly 80% of their business expenses through B2Bpay. Rent, contractors, suppliers. The kind of payments most business owners make without a second thought are now quietly stacking up points every time they go out.
Scheduled payments, one-off payments, the platform handles both. And when they’ve needed support, the experience has been just as smooth.
"We use B2Bpay currently to pay about 80% of our business expenses from our rent, contractors and right down to our suppliers as well. So it’s really really useful for us. "
BK
Billy Van Der Kooi
Director
03 · FAMILY
From business expenses to family memories
The points Billy and Paula have accumulated haven’t just been sitting in an account. They’ve been used to fly Billy’s parents down from Canada once a year. They’ve funded business class upgrades. And they’ve taken the family on holidays year after year.
That’s a real, tangible lifestyle benefit coming directly from money they were spending anyway. The gym franchises were always going to have rent and contractors. B2Bpay simply made sure those expenses were doing double duty.
"With the B2Bpay points I’m able to fly my mum and dad down from Canada once a year, which is really really helpful. Also take business class upgrades and take our family on family holidays every year as well, which is great."
AM
Billy Van Der Kooi
Director
04 · THE MESSAGE
What they would tell other business owners
Billy and Paula aren’t shy about recommending B2Bpay to others. Their message to anyone not yet using it is straightforward.
It’s a fair point. For any business with regular outgoings, especially those paying suppliers who don’t accept AMEX, there’s likely a meaningful amount of points being left on the table every single month.
"If other business owners aren't using B2Bpay, what are you waiting for? It's super easy, the team's super supportive and I highly recommend it, or we highly recommend it."
AM
Paula Van Der Kooi
Director
“
Without B2BPay we wouldn’t be able to travel overseas
multiple times a year.
Billy Van der Kooi — Director of a 24 hour gym franchise
Ready to make business payments more rewarding?
Whether you’re looking to improve working capital, streamline payments, or turn operational spend into something more rewarding, B2Bpay can help.