B2BPAY CUSTOMER STORY
From business expenses to business class
How The Shower Man Melbourne turns everyday trade spend into international business-class travel — without changing a thing about how they run the business.
THE BUSINESS
The Shower Man Melbourne isn’t just another trade business, it’s a family-founded operation built on doing things properly from day one. For 15+ years it’s grown from a hands-on tiling and repair service into a trusted name in shower rebuilds and bathroom renovations across Melbourne.
At its core it’s still a family business: high standards, pride in the work, and no band-aid fixes — just long-term solutions done properly the first time.
INDUSTRY
Bathroom Renovations & Trade
IN BUSINESS
15+ years
LOCATION
Pakenham, Melbourne VIC
FOUNDER
Amanda McDonald
AMEX POINTS · PER YEAR
≈2,000,000
+ Business-class travel
~80% of business spend now runs through B2Bpay — including suppliers who don’t accept cards.
≈2M
Amex points earned every year
≈80%
of business spend runs through B2Bpay
Business class
Multiple international family trips a year
HOW THEY USE B2BPAY
Pay any supplier by credit card
Pay suppliers who don’t accept cards and still earn points.
Amex on ATO & invoices
ATO payments and supplier invoices, earning full points.
Xero integration
Bill-payment sync that saves hours of admin.
Interest-free period
Paying on Amex frees up cash flow when it matters.
01 · THE CHALLENGE
Bank transfers in, bills paid, points missed.
Like most trade businesses, payments were simple. Bank transfers in, bills paid, job done. The problem? Every one of those payments earned nothing.
Many of their suppliers don’t accept credit cards at all, so even on big, regular trade orders — materials, ATO, operating costs — that value was left on the table.
"We were just doing bank transfers before and missing out on points entirely."
AM
Amanda McDonald
Founder & Managing Director
02 · HOW B2BPAY HELPED
Pay any supplier. Earn on all of it.
B2Bpay let The Shower Man Melbourne pay suppliers by card even when those suppliers don’t take cards, the single biggest draw. Getting started was quick, and it soon became part of how the business runs day to day.
Today around 80% of spend flows through the platform. ATO payments, supplier invoices and general expenses. And the wins aren’t only points: the Xero integration saves time, while paying on Amex unlocks an interest-free period that frees up cash flow.
"Being able to pay suppliers who don't accept cards and still earn points. That was the biggest thing for us."
AM
Amanda McDonald
Founder & Managing Director
03 · THE RESULTS
≈2 million points a year — and they're spent flying.
By running everyday expenses through B2Bpay, the business now earns around 2 million Amex points each year, turning unavoidable costs into genuine rewards. For a family-run business, that goes a long way.
A big family trip to Europe or the US, a trip as a couple, and a few getaways to Asia, all in business class, funded by spend the business was making anyway.
"We're able to take multiple international trips in business class each year. It's a perk I couldn't live without."
AM
Amanda McDonald
Founder & Managing Director
“
Turning business expenses into business class flights.
Amanda McDonald — Founder & Managing Director, The Shower Man Melbourne
Ready to make business payments more rewarding?
Whether you’re looking to improve working capital, streamline payments, or turn operational spend into something more rewarding, B2Bpay can help.