Understanding the Consequences of Delayed Payments

Small businesses lose a potential $1.1 billion every year to payment delays, and the sad truth is that some small businesses struggle to stay afloat when faced with cash flow problems. New data shows that the median payment time from big businesses to SMEs is 30 days, and this figure has not budged in the last few years.

With rising interest rates, SMEs are entering times of further uncertainty, which can be cause for concern. Fortunately, there are ways to get around cash flow problems and protect your business, and B2Bpay can be your ally in this battle. Here’s why your cash flow is so important and how to mitigate the issue of delayed payments.

Why Your Cash Flow Is Important

Cash flow is the lifeblood of any business. It fuels your operations, keeps your business alive, and lets you seize growth opportunities. As a small business owner, maintaining cash flow dictates your chance of keeping your organisation afloat.

Primarily, a healthy cash flow ensures you can meet financial obligations, such as paying suppliers, covering overhead costs, and meeting payroll. Without this, you risk falling behind on important payments. Not only can this damage crucial relationships and tarnish your business’s reputation, but it could also ultimately lead to the failure of your venture.

Even if you are staying afloat, every business comes with risks. A strong cash flow acts as a buffer against unforeseen circumstances, allowing you to weather unexpected expenses and adapt to market fluctuations while taking it all in your stride. 

The current economic climate is concerning, with interest rates rising above 4%, so taking steps to ensure a steady cash flow is vital to withstand the challenges ahead.

Furthermore, cash flow provides the necessary fuel to pursue growth. Whether it’s expanding your product line, investing in marketing, acquiring new equipment, or hiring new employees, robust cash flow empowers you to capitalise on important opportunities.

Beyond all the practicalities, healthy cash flow gives you peace of mind. Without the stress of financial uncertainty, you can focus on what matters most – nurturing your business, serving your customers, and enacting your vision. 

The Impact of Late or Delayed Payments

Late payments are a problem plaguing Australian small businesses, and there are tons of ways they can affect your enterprise. They can cast a dark cloud over your financial wellbeing, so here’s how they might impact you.

Ripple Effects of Cash Flow Disruptions

When invoices go unpaid, there is a gap between the money you need to meet your obligations and the funds available to you. Disrupted cash flow can cause a ripple effect through your business operations. 

Insufficient funds to manage your inventory can lead to tarnished reputation as your ability to meet customer demand is affected. Meanwhile, the finance department struggles under the burden of unpaid invoices, unpaid bills, and unpaid expenses and even salaries, making financial planning extremely difficult.

The effects continue to stretch out, with delayed salaries affecting employee morale, reducing productivity, and destroying employee retention.

Fortunately, there are ways to get around disrupted cash flow, such as using accounting software to predict outcomes and a payment provider to encourage on-time payments.

Limited Working Capital to Grow

Small businesses rely heavily on consistent cash flow to fund their day-to-day operations. When payments are delayed, you have less money to invest in the necessary resources and fund your growth.

Businesses need to grow in order to survive. As the world around us changes, it’s crucial for SMEs to adopt new technologies, bring outdated equipment into the new era, and invest i innovative platforms that streamline operations and enhance productivity. Without the financial means to do so, small businesses risk being left behind, unable to compete.

Plus, there are fewer opportunities to seize opportunities that may arise. It’s more difficult to market your business when you can’t engage in proper financial planning, and it becomes almost impossible to expand into new markets or launch new products.

Strained Supplier Relationships

Speaking of having limited working capital, you might find that delayed payments prevent you from having the money to pay suppliers or even bills. Your suppliers also have their own financial obligations to meet, so when you consistently fail to make payments, it can result in tension. Eventually, it might block your access to crucial supplies, or lead to increased costs and a decline in quality of the goods and services you receive.

Increased Administrative Burden

Chasing late payments can take a lot of time and resources. Not only is this something that small businesses cannot afford, but it’s also something that impacts them more frequently than their larger competitors. Research shows that 11.6% of small construction businesses have payments that are more than 60 days late, compared to 2.3% of large businesses. 

Small businesses can find themselves navigating a maze of emails, phone calls, and reminders as you attempt to chase up payments. This can reduce the productivity of your business elsewhere, which is why it’s high time to implement a solution.

How B2Bpay Can Help

When it comes to combatting the detrimental impact of late payments on your small business, B2Bpay can provide effective solutions. As a leading payment provider in Australia, B2Bpay offers a range of ways you can alleviate the burden of late payments and optimise your cash flow.

Accept Card Payments with Ease

B2Bpay lets you accept card payments from your customers effortlessly. With multiple payment options (including Visa, MasterCard, American Express, and more), B2Bpay empowers your clients with flexibility and convenience when settling their invoices. This accessibility encourages prompt payments and reduces the risk of delays.

Streamlined Invoicing

B2Bpay integrates seamlessly with popular accounting software such as Xero, MYOB, and QuickBooks. You can generate and send professional invoices in just a few clicks, complete with automated reminders that prompt your customers to settle their bills on time.

Improved Cash Flow with Direct Debits

Using B2Bpay results in improved cash flow in 73% of businesses, reducing bad debt and cutting payment chasing by 61%. By encouraging your customers to pay and doing the hard work for you with 24/7 instantaneous payments, B2Bpay can give you more time to focus on the things that really matter.

Plus, as a B2Bpay Biller, you can easily get your repeat customers or clients set up with direct debits through an easy online form. Once a business has authorised this, automatic payments ensure that they never fall behind on payments again.

Enhanced Security

B2Bpay prioritises the security of your transactions with robust encryption that protects the data of both you and your customers. Adhering to strict compliance standards, B2Bpay always ensures your customers’ payment information remains secure and confidential. This commitment to data protection gives you peace of mind.

Valuable Rewards

In addition to providing a seamless payment experience, B2Bpay offers an exclusive rewards program. Every payment made through B2Bpay earns valuable Qantas Points for your business, letting you reward yourself for all your hard work as a small business owner. 

You can earn points even beyond the limits imposed by your card issuer, maximising your points bank for even more rewards. Plus, B2Bpay allows you to earn points even when receiving payments, unlocking more points than ever before.

Try B2Bpay Today

Take charge of your business’s financial destiny and say goodbye to late payments by harnessing the power of B2Bpay. With seamless payment solutions, streamlined invoicing processes, and a focus on optimising your cash flow, B2Bpay is your trusted partner in combatting the crippling effects of late payments.

Don’t let delayed invoices hold your business back – try B2Bpay and unlock a future of stability, growth, and success.


And our team will be in touch to get you started!


And our team will be in touch to get you started!

Register Now

Start accepting card payments online

Let’s get you started below.

  1. Fill in the form & we will get back to you requesting some more details and your logo
  2. We will then set up your payment portal and help you get a link on your invoices to start receiving payments

Start receiving payments on auto-pilot.

1. Simply enter your details below.

2. We will be in touch to get you started receiving card payments through B2Bpay shortly.

* Mandatory Fields

Start making and receiving payments.

1. Simply enter your details below.

2. We will be in touch to get your started making and receiving card payments through B2Bpay shortly.

* Mandatory Fields

Start accepting card payments directly from your Invoices.

It’s simple.

1. Fill in the form below & we will get back to you requesting some more details and your logo

2. We will then set up your account and payment page.

3. Finally we will help you get a ‘pay now’ link on your invoices that will direct to your payment page.

* Mandatory Fields