Category Archives: News

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Major Qantas Frequent Flyer Program Enhancement

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Major Qantas Frequent Flyer Program Enhancement

Qantas Frequent Flyer members can now enjoy more value than ever before. 

Qantas has just announced a program change for hotels and holidays, providing members with greater value rewards when using Points Plus Pay. 

At a glance

This is the latest of several major improvements made in recent years to deliver more value to Qantas Frequent Flyer members and keep growing Australia’s biggest airline loyalty program including:

On top of this, to celebrate these changes, members will need 20% less points on flight Points Plus Pay bookings until the end of April 2022! Whether you’ve been dreaming of that overseas trip or just a quick getaway, with more in every Qantas Point, it’s time to start planning where your points will take you.

Looking closer

Use 30% less points on Qantas Hotels

With an extensive range of hotels and resorts available, there’s one to suit any occasion. And now, use 30% less points when you book with Point Plus Pay.*

Use 45% less points on Qantas Holidays.

You’ll get access to exclusive rates only available with Holiday Packages. Plus, use 45% less points when you use Points Plus Pay to book.^

Bookflight >

Save 20% off Points Plus Pay

For a limited time, use points only to save 20% on the points needed to book an eligible Points Plus Pay - Flight. Ends 30 April 2022.~

Why choose Qantas Hotels and Holidays?

These changes provide more great value opportunities for members to reward themselves and enjoy the benefits of the Qantas Frequent Flyer Program and its broad suite of partners. Travel still remains the most popular and most valuable way for members to reward themselves with one redemption of points for travel every 10 seconds!

Offer Terms and Conditions

Important Information:You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
 
Qantas Hotels* 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotes as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022. 30% better value only applies to the points component of the booking and excludes Classic Hotel Rewards. Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras. Redemption excludes Airbnb bookings. Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards. View full terms and conditions here.
 
Qantas Holidays^ 45% better value is based on the value of a Point when using Points Plus Pay for Qantas Holidays bookings through qantas.com/holidays as compared to the value of a Point using Points Plus Pay for Qantas Holiday bookings made prior to February 2022. Qantas Frequent Flyer members can redeem Qantas Points when booking holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras. Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). View full terms and conditions here.
 
Points Plus Pay Flights~ 20% off Points Plus Pay – Flights offer is valid for Qantas Frequent Flyer members who log in and book an eligible Qantas or Jetstar Points Plus Pay Flight on qantas.com between 12.01am (AEDT) 4 February 2022 and 11.59pm (AEST) 30 April 2022 for travel within the system range. The 20% discount will only apply when using only points. If you use a combination of points and cash the discount will vary and may not apply. A minimum of 5,000 Qantas Points is required. The discount will apply to all passengers travelling in the same booking. You must log into your Qantas Frequent Flyer membership before searching for your flights and your number must be recorded at the time of booking to get the 20% discount. Qantas may extend or withdraw this offer at any time. This offer cannot be used in conjunction with any other offer by Qantas. Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates as listed above. If you cancel your initial qualifying booking or change it to be outside of the eligible travel period, this offer will not apply. The 20% discount does not apply to Classic Flight Rewards. Points Plus Pay – Flights are available on all eligible Qantas fares bookable on qantas.com as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking. Visit the Qantas website for more information.
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If You’re Thinking About Using Your Points Post-Covid, The Time Is Now

If You’re Thinking About Using Your Points Post-Covid, The Time Is Now.

It has been almost two years but regular airline travel is finally available to the general public. The gates are opening, quarantines are closing and airlines are providing big incentives to get passengers back in the air. 

Qantas in particular has announced a raft of frequent flyer additions, with points only planes, new routes, increased availability and flexible bookings. It’s great news for individuals such as B2BPay clients who have seen a surplus of Qantas points stack up over this COVID period. 

But if you are looking at your treasure chest of points and already have the next family holiday mapped out, we suggest you get in quick. As whilst Qantas is providing additional availability, it is being snapped up fast. 

On the other hand if you are yet to start building your points portfolio, we’ve got you covered. In this article we will break down the key techniques you can use to earn enough points to travel from Sydney to London in no time.  

Regardless of your situation, there has never been a better time to start or continue to build your points, as we see a revival in the value of frequent flyer programs and other points based incentives. 

 

Is It Too Late To Grab A Deal? 

Qantas recently announced plans to release “up to 50% more reward seat availability on Qantas international, trans-tasman and popular domestic routes until the end of 2022”. These extra tickets came online from October 19 and savvy travellers have already started taking advantage. 

Oliver Writh, Qantas Loyalty CEO stated that over seven billion points in flights had been spent since flights going on sale with many more available. “This is our way of thanking our frequent flyers for their ongoing loyalty”. 

Even with a considerable surge of loyalty program spending, there is still a huge amount of deals available to the loyalty program members. However, the best value options such as the Classic Reward seats are being purchased fast.  

 

What Are Classic Reward Seats? 

These types of airline seats are made available to purchase by Qantas for the smallest amount of frequent flyer points and therefore can be quite difficult to book. Usually there is only a limited number allocated per flight but as mentioned earlier Qantas has increased its annual capacity by a further 50%.  

Before COVID hit, on more popular routes travellers would often have to book up to 6 months or a year in advance to get their hands on a Classic Reward seat. But with limited travel, additional allocation and slow growing consumer demand – there is still a wealth of tickets on the market.  

It is important to note that once these seats are booked you can still purchase airline seats using your points, but it will cost you the cash equivalent, without any discount. This means you could end up paying three times more in points for the same flight.  

To make things even more attractive for Classic Reward bookings, Qantas is now offering flexible dates and cancellation until 28 February 2022, simply book: 

  • An Australian domestic or trans-Tasman Classic Flight Reward before 28 February 2022 and you can change or cancel your booking free of charge until 28 February 2022 
  • An international Classic Flight Reward before 28 February 2022 and you can change or cancel free of charge until 31 December 2022. 

If you have the points and want to travel sometime in 2022, then taking advantage of one of the Flexible Classic Reward seats is a win-win at the moment.  

 

Just How Much Do These Flights Cost? 

To give you a bit more context as to the enormity and immediacy of these new Qantas offers we have broken down some common flight routes and their current points value (one-way classic reward flights). 

 

 

How Can I Quickly Build My Points Up?

There are many ways you can quickly build up enough points to enjoy these deals before they are gone, such as signing up to B2Bpay or taking on a Qantas rewards affiliated credit card.

We have broken down three quick ways you could start to earn or consolidate your points in time to take advantage of these new offers.

1 Sign Up To B2Bpay

Does your company have a few end of year invoices to chase up? Maybe there are some final expenses to be paid? Well before you rush to pay them, consider signing up to B2Bpay and taking advantage of the following reward structures.

You can learn more about B2Bpay and the various benefits available to customers here 

 

2 Apply for Qantas Points Earning Credit Card  

Not only do reward credit cards offer an average of 1 Qantas Point to every $1-3 spent, they also provide considerable sign on incentives with up to 130,000 points for new cardholders.  

Check out just two examples below of an NAB Qantas Rewards Signature Card and the ANZ Frequent Flyer Black. Signing up to either of these cards would give you enough points to snap up a current Classic Reward seat, business class to Honolulu. 

NAB Qantas Rewards Signature Card

ANZ Frequent Flyer Black

3 Stack Your Card and B2Bpay 

By paying for business expenses through the B2Bpay platform you can compound the value delivered by your credit card.  

We have broken down an example for a business incurring $20,000 in expenses per month that has implemented this strategy. You can see how in just one year they could afford to purchase 14x return Business flights from Sydney to Melbourne. 

Qantas’ new offers are lasting until the end of 2022, however as mentioned in this article it is unlikely that the Classic Reward seats will be available for too long. If you have the points we strongly recommend booking something in and taking advantage of the flexible cancellation and change. 

On the other hand if you haven’t started collecting points and feel that you have missed your opportunity for a good deal, don’t stress. Just follow the steps in this article and sign up today!

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How to protect yourself against common payment and credit card scams

How to protect yourself against common payment and credit card scams

Most of us have received that random email from from overseas royalty, promising us a large inheritance. All we need to do is simply send through our bank account details. Our better judgement tells us to avoid these obvious scams. But there are many more out there aren’t as obvious and can catch us unaware. 

As Australians continue to heavily rely on the internet and digital services in both their personal and professional lives, the importance of security and keeping important information confidential is becoming increasingly challenging. 

With a huge online presence, scammers are extremely knowledgeable with sophisticated software as well as being notoriously persistent in retrieving data.  

The Australian Competition & Consumer Commission (ACCC) recently reported $211 million dollars lost in scams so far in 2021. This is an 89% increase from the $175.6 million loss reported for 2020. 

As scams become a growing concern for consumers and business owners alike, it’s crucial to stay vigilant. Knowledge as they often say, is power. It’s important to know what to look out for when it comes to protecting your business. 

We share our list of most common scams that impact businesses.  

False Billing 

It’s not uncommon for businesses to receive fake invoices, letters or invitations to be part of shams or bogus advertising directory listings. In 2020, over $13 million was lost from false billings  alone.  

Such unauthorised documents are sent to the administrator or front office manager who may be unsure whether such services have been performed for the business.  

Aside from email, scammers will also make random phone calls. In their persistence, they will confirm a booking or advertising renewal or insist that certain goods or services had been ordered. 

Scam phone calls can sometimes lead to intimidation and threats to take legal action if you refuse to pay. 

In such cases, stay assertive. Hang up the call immediately. If unsure of its legitimacy, search and contact the organisation that the caller claimed they represented. If necessary, report the scam.  

It’s also important as a business owner to educate their employees so they can easily identify scams and also know who to ask if they are unsure. 

Phishing and Whaling 

By definition, phishing is when a scammer contacts you, claiming they’re from a legitimate business, such as a bank, internet provider, freight company or telephone company and asking for you to provide or confirm personal details. This contact can come in the form of email, text, phone call or through social media. 

To make their communication appear authentic, they will often use a similar format or copy a company logo or brand.  

Their messages may ask you to fill out a survey with personal information. They may try and notify you of “unusual overseas purchasing activity” but need confirmation of your bank account or credit card details. 

One of the easiest ways to identify a phishing email is by looking at the domain the email has come from. Often it has a misspelt brand name or comes from a generic email address. A generic greeting such as “Dear Valued Customer” or “Sir/Maam”and a lack of contact information in the signature block are also strong indicators of a phishing email. An organisation you have a relationship will always address you by name and provide their contact information. 

Whaling scams are more planned and intentional as they set out to target specific businesses using their detailed information and background. In some instances, in an attempt to capture confidential information for fraudulent purposes, scammers may send direct emails to senior staff members or C-Suite executives. 

Remember that providing sensitive information such as credit card details over the phone or on email will allow scammers to carry out fraudulent activity or theft identity and even steal your money. 

No matter how convincing the other person is on the phone or how authentic the email appears, never give out personal details. 

Malware and Ransomware 

Scammers are becoming more and more sophisticated in how they capture your confidential details from the internet. Malware and ransomware help them achieve this. 

Scams are often sent via email or messages with an attractive offer or topical news update compelling recipients to open or click on an attached link, website or document. 

The attachment itself will actually be a form of malware. Successful malware scams will install software to your computer or laptop, allowing scammers to access all your files or even watch you through your computer.  

Like phishing and whaling scams, scammers will then use the retrieved credit card details from your computer for fraudulent purposes. 

Ransomware also captures confidential information through the internet. If the recipient clicks on the software, it will block or limit the user’s access to their own computer. Scammers will demand a ransom. They will demand a form of payment, or your credit card details to “unlock” the computer. Unfortunately, there is no guarantee to retrieve your data or computer, even if the ransom is paid. 

To avoid malware or ransomware attacks, never open attachments from contacts you don’t know. Scammers can be clever and make it look like they are sending you an invoice from a company you deal with. in this case, the best protection is malware prevention and protection software (eg. McAfee or Norton).  

Overpayment Scams 

Online businesses are a frequent target for scammers. They will make an overpayment for a purchase, often an amount far greater than the agreed selling price.  

The scammer will then later contact the seller, using a fake excuse as to why they made an overpayment. They might tell you that they miscalculated the goods and services tax or say that it was just a simple mistake of adding one to many zeros in the paying amount. 

Scammers may claim they have made payment but use fake payment receipts as their proof. Alternatively, they made payment with a stolen credit card. They will then tell you that payment will be paused until they receive the excess amount.  

The scammer may either ask you to refund them the access amount through a third party such as an online banking transfer or preloaded funds card.  

The best way to protect your business is to never agree to send money to a customer that isn’t the original source of payment. If you use an eCommerce platform such as WooCommerce or Shopify you should only ever refund back to the original source and never agree to transfer via Internet Banking instead. Make sure you state this in the terms and conditions in your website so you can always reference this when if this is ever requested by a customer (..or more likely a scammer). 

Investment scams 

Quick, high return with little risk! Sounds too good to be true? It probably is. In fact, you may have found yourself as a target of an investment scam. 

With cryptocurrencies becoming increasingly popular, so too are the scams that encourage you to take part in the trading and investing in them. 

Scammers will often advertise through social media, offering to either trade on your behalf or direct you to a website or app where you will enter your details to start making investments. These so-called trading platforms and websites will then send you fake data updating you on the progress of your “profits”    

Scammers will make it difficult for you to withdraw money. It may also be a case where you will suddenly find the website or platform is closed or shut down.  

Other investment scams can also come from unsolicited contacts who claim to be stockbrokers or financial portfolio managers. They will offer investment opportunities that sound legitimate, use professional looking websites and even lie about their credentials. 

Always do your research. Check with government regulators if your contact is licensed. Also, speak to an independent financial advisor who can give you an objective and professional opinion. 

Most of all, do not commit to anything on the phone or on email. Investment scammers are extremely persistent and may be keen to keep contacting you until you invest. 

Stay Vigilant and Aware  

Scams often arrive in your email inbox or via text as well as through phone calls. Whatever internet channels you use. They will also be unexpected, trying to catch you unaware.  

If you’re in doubt, there’s a possibly good reason for it. If the offer sounds amazing and too good to be true, it most likely is! Showing the slightest hint of interest only makes scammers more persistent so it’s important to stay assertive. Try to cease communication as soon as possible. 

Immediately seek professional advice, whether that is your financial advisor, accountant or even lawyer. If necessary, report the scam to the appropriate government authorities and regulators. 

Scams gain success through people’s vulnerabilities and lack of awareness. Also new scams are consistently devised, making it harder to recognise what is legitimate and what isn’t. By reporting your incidences may help other businesses understand how to continue to better protect themselves. 

  

Protect your business with B2BPay 

With so many different types of scams and the increasing complexity of how scammers lure businesses and capture confidential data through the internet, it’s crucial to safeguard your business and its payment processing system. 

B2Bpay is a secure online payment portal for businesses to pay bills with existing credit cards, debit cards or bank accounts. B2Bpay is the ideal cloud-based payment processing system that:  

  • Doesn’t collect or store full card numbers. 
  • Uses card tokenisation for maximum security. 
  • Is Level 1 PCI DSS (Payment Card Industry Data Security Standards) compliant. 
  • Uses SSL (Secure Sockets Layer – https) for secure encryption between our server and your browser 
  • Utilises merchant facilities provided by ANZ. 
  • Is data encrypted. 
  • Is 100% Australian owned and operated. 
  • Is built on a robust .net platform. 
  • Is hosted by Microsoft in its Sydney and Melbourne state of the art data centres. 

B2BPay also offers a solid solution for receiving payments. As a B2Bpay Biller, invoices can be directly sent to customers. All credit card details are protected, using tokenisationgiving you the confidence that your customers payment data is secure.  

 

B2Bpay: Keeping cybersecurity top priority for your business 

B2Bpay’s maximum security features will prevent and protect your business from the dangers and threats of online scams. 

Whether you’re making payments or receiving them, you will have peace of mindthat credit card details and other important data doesn’t get lost or stolen, protecting the details of every single transaction. 

Stay vigilant and keep scammers away from your business and customers.  

Sign up for B2Bpay today. It’s FREE. 

Have questions or need further information? Contact our locally based Customer Support team on 1300 625 647 

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New security feature for B2Bpay

New Security Feature for B2Bpay

We have launched Multi-factor Authentication in B2Bpay. This provides an additional layer of security, on top of email address and password.

We are pleased to announce that we have set up Multi-Factor Authentication (MFA) to provide yet another layer of security when accessing your B2Bpay profile.

This means that all of our users will be prompted to set up Multi-Factor Authentication after entering their email address and password when they first log in to their profile.

Once this has been set up, you will be prompted to authenticate your own profile each time you log in. If using the Google Authenticator or Microsoft Authenticator apps, you can select the ‘Remember me’ box and you won’t be asked for a MFA code for 30 days if you are using the same device on the same network. 

You can choose one of the following methods of authentication (we suggest the Google or Microsoft Authenticator apps for the top level of security):

Google Authenticator App

Simply download the Google Authenticator App to your phone. If you don’t already have the app, go to your App Store or Google Play and search for, then add it.

In B2Bpay, select ‘Google Authenticator’ as your preferred MFA method. This will display a QR code. You can scan this code from within the Google Authenticator app which will set up authentication for your B2Bpay profile.

Then you simply need to open the app and enter the code provided when prompted when you log in to B2Bpay in the future. 

Microsoft Authenticator App

Simply download the Microsoft Authenticator App to your phone. If you don’t already have the app, go to your App Store or Google Play and search for, then add it.

In B2Bpay, select ‘Microsoft Authenticator’ as your preferred MFA method. This will display a QR code. You can scan this code from within the Microsoft Authenticator app which will set up authentication for your B2Bpay profile. 

Then you simply need to open the app and enter the code provided when prompted when you log in to B2Bpay in the future. 

Email

If you select Email as your preferred MFA method, this will enable you to have a code emailed to your registered email account each time you log in.

There is the usual potential for emails going into ​Spam or Junk folders.

More tips for keeping your business profiles secure online

We’ve compiled some other top tips on how to keep your logins secure across your profiles below. 

1. Never use the same password on multiple websites or systems


Using the same password across different sites is a surefire way to decrease the security of a password. If a hacker determines your password for one site, they’ll be equipped to access more of the websites and systems you use without any extra work on their part. The simplest way to avoid this scenario is to not only use stronger passwords, but distinct ones for each and every website or system you use. 

2. Don’t use personally identifiable terms


Sure, using your children’s or pet’s name makes it easy to remember a password. But it makes them easy to hack, too.

Hackers can find out these easily by mining your social media profiles, and odds are that personally identifiable information will be the first thing they will try if they’re attempting to log into your profiles. Avoid using this info in passwords and opt for something that’s harder to guess instead. 

On a related note, always be mindful of what you share online. Giving away too much personal information via your social media profiles makes it easier for hackers to gain access to your profiles.

3. Avoid using common words or phrases


That means “Password,” “12345” and “qwerty” are out. Also remember to avoid using easily identifiable information such as your partners name, your wedding date and so on.

4. Use different types of characters


Instead of opting for just letters or just numbers, opt for a mixture of characters — including ones such as %, @, $, numbers, uppercase and lowercase letters, and so on.

5. Make it long


Longer passwords take significantly longer to crack (we’re talking the difference of weeks or even years!), so opt for eight characters at an absolute minimum; more than 15 is ideal if you’re serious about stronger passwords.

6. Always enable multi-factor authentication


Although we have switched on Multi-factor Authentication  at B2Bpay (to help keep your B2Bpay profiles secure), with other websites you may have the choice to add this extra layer of security.  Enabling two-factor authentication will make it much more difficult for hackers to access your profiles, and give you peace of mind that they are secure. 

7. Never save or share passwords


Never save your passwords or check the “remember me” box when you’re using a public computer. Better yet, try to avoid logging into personal profiles unless you’re on a private device.

Avoid sharing your passwords with other people whenever possible. If you have a written list of passwords to help you remember them, avoid storing this list on your computer or phone.

Because electronic devices are hackable, this means you could potentially put all of your profiles at risk. If you must keep a list of passwords, use pen and paper and store the list in a secure place. Avoid writing down your stronger passwords at all.

8. Use a password manager


If you’re struggling to manage your stronger passwords (now that you’ve got them), consider using a password management system. 

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Amex Pay with Points

Pay any business bill using your Membership Rewards Points - Amercian Express SafeKey

Use your Amex Membership Rewards points when paying business bills.

B2Bpay has partnered with American Express to enable its Card Members to ‘Pay with Points’ when paying bills. 

Use your Membership Rewards points when paying any bill including tax, supplier invoices, super, rent and more. Choose points only, or a combination of points plus payment, using your card. 

20,000 Membership Rewards = $100 worth of bills paid.

Why pay bills with points?

How do you pay with points?

Log in

Log in to B2Bpay and click 'Make One-Off Payment' or click a 'Pay by B2Bpay' link on your supplier's invoice.

Enter payment details

Select (or add) the biller your wish to pay and follow the steps to make the payment

Use your Amex

Select or enter your American Express card details then agree to the terms and press 'Pay Now'

Use Points to pay

The American Express SafeKey popup will give you the option to use points to pay. You can choose to use points only or a combination of points plus payment

All done

Complete your payment

American Express will charge your card for the full transaction amount, and within 72 hours will raise a statement credit for the points portion of your payment.+ 

Your customers can pay you with points too

If you sign up to accept payments through B2Bpay, your customers or clients can now pay your invoices with points too. ‘Pay with Points’ gives your customers a new option to pay you and helps them boost cash flow and pay you on time.

This is available to Australian businesses at no cost and is easy to implement on Xero, MYOB or QuickBooks invoice templates. 

Want to know more?

If you need assistance setting up to use B2Bpay and/or paying with points, give our Sydney based team a call on 1300 205 575

Using Membership Rewards® Pay with Points with SafeKey®

Using Pay with Points with B2Bpay: 
Pay with points with B2Bpay is available when on and when you, the primary card member, pay bills using the one-off payment page on the B2Bpay Customer Portal. Pay with points is also available on all B2Bpay biller’s ‘Pay Now’ payment pages (including integrated Xero, MYOB and QuickBooks pages) that are hosted by B2Bpay (the URL will start with pay.b2bpay.com.au) and on websites using the B2Bpay Payment Plugin. 

Eligibility to‘Use points to pay with SafeKey’: 
You can‘Use points to pay with SafeKey’if You are the Primary Card Member of an Australian issued American Express® Card; Your Card is enrolled in the Membership Rewards programme; and Your Card account is in good standing (i.e. not overdue or in collection). Supplementary Card Members are not eligible toUse points to pay with SafeKey. 
 
+Using ‘Use points to pay with SafeKey’: 
The minimum redemption value is 1,000 Membership Rewards points. The maximum points redemption is the lower of the total transaction value or the total Membership Rewards points. The number of rewards needed for a credit may vary over time. The points required for the credit value will be displayed during the redemption process, prior to submission. 
 
The full transaction amount will be charged and appear on your account and the statement credit for the value selected will appear within 72 hours of the charge (this may not be the full transaction amount). The credit may not appear on the same statement as the full charge. In this case, you must still pay the amount due on your statement, and the credit will apply to charges on your next statement.

 

^ Membership Rewards points are subject to the Terms and Conditions of the Membership Rewards program available at https://www.americanexpress.com/en-au/rewards/membership-rewards/terms

General 
Returns & refunds. If required, contact B2Bpay for refund eligibility but remember, payments cannot be refunded after funds have been forwarded to your biller. If you do subsequently obtain a refund, the refund amount will apply to your Card account. Membership Rewards points are not reimbursed automatically. In the event of a refund, you may keep the credit, but if you prefer reimbursement of Membership Rewards points, please call American Express on the number on the back of your Card. 
The card terms and conditions continue to apply when youUse points with SafeKey. You must continue to make payments as outlined on your Statement of Account and in your Card Member agreement, even when you ‘Use points to pay with SafeKey. All Membership Rewards points are subject to the Membership Rewards Terms and Conditions availablehere.
American Express may change or suspend the ‘Use points to pay with SafeKey’ feature for any reason and at any time without prior notice, including when a Card account is not in good standing (overdue or in collection). 
For more information, see Pay with Points FAQ’s at: https://www.americanexpress.com/content/dam/amex/au/benefits/use-points-with-safekey/faqs.pdf 


B2Bpay is owned and operated by Zenith Payments Pty Ltd, a leading payment processing business based in Balmain, Sydney. Payment processing and merchant acquiring facilities are provided by Westpac, American Express, Diners Club and other leading financial institutions. More details about  Zenith Payments.

A standard and tax-deductible credit card processing fee (from 1.2% excl. GST) or a bank account processing fee (0.65% excl. GST) applies to all payments and the applicable fee will be displayed when you set up a biller and/or when you make a payment.

*A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 including GST normally applies, however this will be waived for B2Bpay customers  using this link. Membership and Qantas Points are subject to the Qantas Business Rewards Terms and Conditions. Qantas Points for business are offered under the  B2Bpay Customer Terms and Conditions. Members will earn 1 Qantas Point for every $7 paid to the ATO by card, 1 Qantas Point for every $10 paid to all other billers by card, and 1 Qantas Point for every $3 paid to a biller by bank account.

^^Members can also earn up to 3 Qantas Points per $1.50 paid to B2Bpay Bonus Billers. See B2Bpay website for a list of current B2Bpay Bonus Billers. 

Qantas Points will be credited to the Members’ Business Rewards account by the 14th day of the month following the eligible spend. Any claims in relation to Qantas Points under this offer must be made directly to B2Bpay by emailing  [email protected]. Businesses must ensure the ABN registered with Qantas Business Rewards is saved in the B2Bpay customer profile or entered online when paying in order to earn Qantas Points. Qantas Points earned using B2Bpay will be credited to the Members’ Business Rewards account by the 14th day of the month following the eligible spend as outlined in the B2Bpay Customer Terms and Conditions. 

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Keeping on top of cash flow during Covid

Top 5 tips to keep on top of cash flow

If you own a business or manage a business’s finances, you know that staying on top of cash flow is the key to keeping a business running. This is constant battle for most businesses but throw Covid into the mix which for many businesses means less money coming through the door, and it gets even tougher! 

We’ve put together five tips for riding out a cash flow slump to keep your business in the black and ready to go for the future.  

Tip 1. Use your credit card strategically

You have probably heard about the “up to 55 day interest free period your credit card offers. But what exactly does this mean and how do you take advantageThe reason it always says “up to” is because the amount of interest free days available depends on what day of your billing cycle you make the purchase. For examples you would get 55 days interest-free on purchases made on the first day of the billing cycle, 54 on the second day and only 1 day interest free if you made a purchase the day before your statement was issued for that billing period. 

To be eligible to receive interest-free days, you also must repay your account’s outstanding balance in full by the due date on your statement. 

So how do you know what your billing cycle is so you can take full advantage? Each credit card has different rules but you should be able to find your Statement Period on your Credit Card Statement – each statement period runs for about 30 days and there is then 25 days from when your statement period finishes to the payment due date (hence 55 days). 

See below example of a Statement period that runs from the 15th June.

15th June

Statement period begins.

16th June

Make a purchase for 55 days interest free.

30 June

Make another purchase for 40 days interest free.

15th July

Statement period ends.

9 August

Payment due date. Pay closing balance in full.

30 day Statement Period

25 more days to pay

0
Days in total

Eligible Purchases 


Don’t forget interest free days only apply for eligible purchases made on your card. Exclusions typically apply for government payments (eg. paying the ATO directly) and some other bill payments. To make sure your Interest free period applies to these purchases too, use B2Bpay as the spend will then be classified as “General Spend”.  

What if a supplier doesn’t accept credit card payment? 


Again, this is where B2Bpay can help. You can use B2Bpay to pay ANY supplier, regardless of whether they accept card payment or not. This is because you pay your bill with credit card using B2Bpay, and we transfer the payment by EFT to your supplier. This means that you can turn every bill into one that maximises your cash flow. 

The take aways?  

Tip 2. Cut Costs

This is a good one to focus on if your business has needed to slow down or shut down during Covid. It gives you a chance to take stock of anything you have been paying for that you don’t need. 

For example, are you spending money on subscriptions or services you are no longer using? Or do you have insurances you no longer need? Can you renegotiate the terms of outstanding loans or leases? Are you monitoring stock levels at efficient levelsTake a good hard look at a few month’s expenses for your business. Print it out if you can so you can analyse and tick each item off. Look for anything you could cut out or renegotiateThis is something that takes time and brain power that you often don’t have the capacity for when you are knee deep in your everyday business activities. But if you take the time out to take stock and complete this admin task, you could be saving serious dollars over the long run.  

Tip 3. Ask for payment extensions

To stay cash flow positive means you need to keep cash coming in as quick as possible, while holding back on expenses for as long as possible. 

One way you can do this is to work closely and build strong trusting relationships with suppliers who can offer flexible payment terms. That way you can negotiate and maximise payment terms when you need to.

If a payment is due in 30 days, see if you can extend it to 45 and don’t pay any earlier. And if you’re paying by card, time payment early in your Statement Period to provide you an extra 55 days interest free on the payment (see tip 1). Just remember to not leave it to the last minute to request an extension on payment. Make sure you are always looking ahead at upcoming bills. 

Tip 4. Talk to your bank

The Government’s SME Recovery Loan Scheme is designed to support Australia’s economic recovery, by allowing eligible businesses to access finance as JobKeeper is now phased out.  

This scheme is designed to help small to medium sized enterprises (SMEs) get access to cheaper funding, with the government guaranteeing 80% of eligible business loans

Most bank lenders and many non-bank lenders are taking part and are also offering repayment holidays for up to 24 months as part of the scheme. Loans include term loans, overdrafts, working capital facilities, leases and hire purchase agreements. Different criteria will apply depending on the individual business and the lender. Get in touch with lenders to find out what options they have to suit your business cash flow and situation.

Tip 5. Get your invoices paid faster

We will say it again. Keeping on top of cash flow is all about ensuring you keep cash coming in as quick as possible. 

Some ways you can do this is to always make sure you send invoices as soon as the work’s completed or products are delivered. Use invoicing software to ensure it is easy to do this by sending out templated invoices on the go. And don’t let restrictive payment methods stop your cash flow! By accepting all major credit and debit cards as payment optionsallows your customers to manage their cash flow options too and pay you online 24/7

You can sign up to B2Bpay to accept card payments on your invoices at no cost to you! Click here to get started today.  

Michael McCarthy
Michael McCarthyB2Bpay Customer
Read More
Extremely happy with the B2Bpay service. It has given me the ability to offer my clients another payment option. Previously I was only able to offer direct debit, now my clients can pay by their cards. The staff and service I have received in helping me set this all up has been exceptional!
John Nettle
John NettleNettle Construction
Read More
B2Bpay works well within our business, It is easy to set up payments and to make recurring payments including to contractors who would not normally accept payment via credit card.
Stuart White
Stuart WhiteTotal Access Solutions
Read More
B2Bpay is a great way to pay suppliers, even if they don't accept card. We've even put it on our invoices as a handy payment option for clients to pay us.
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How this Real Estate company was able to travel to Port Douglas entirely with Qantas Points

City Residential Real Estate was established in May of 2007 without a single property to its name and has since grown to manage 400 properties. City Residential now comfortably occupies the niche of inner-city real estate, thanks to their expertise within the Melbourne CBD market. Despite the scale of its portfolio, City Residential remains a family run business that takes a uniquely personal approach to the real estate business. 

“We treat every client’s property as if they were our own and make an effort to know each and every landlord,” says Glenn Donnelly, Managing Director and Sales Consultant. 

As many small business owners experience, managing back-end business tasks can often be time consuming, overwhelming, and ultimately costly. Specifically in an industry such as real estate, keeping track of incoming payments can quickly become an administrative nightmare. 

“I find using the B2Bpay system is easy by having the ability to navigate through each payee’s history of bills,” explains Donnelly.  

Streamlining workflow is made significantly easier with B2Bpay, as B2Bpay can be connected with a business’ accounting software like Xero, MYOB or QuickBooks to accept card payments directly from the invoices created in the software. This means clients can make payments by simply clicking a button on your invoices, which directs them to a secure payments page that is branded with your business logo.. Businesses love that when a customer pays their bill, this is automatically recorded in their Accounting Software.  

However, one of the greatest advantages according to Donnelly and many other B2Bpay businesses, is the ability to earn Qantas Points on all business payments. This includes both making and receiving business payments. businesses are able to cover travel expenses, and even arrange for travel upgrades thanks to the Qantas Points earned simply from making and receiving their regular business payments. 

“My current Qantas frequent flyer account has never been as high as it has since using B2Bpay, with over 500,000 points to my name.” 

In fact, recently Glenn was able to head to Port Douglas and fund the trip entirely with the points earned from using B2Bpay! 

Get Started with B2Bpay Today 

Start accumulating reward points for simply for collecting and making your business paymentsSetting up a B2Bpay account is easy, and free!  Click HERE to sign up to make payments for free.  

If you are interested in receiving payments and earning Qantas Points, click here to get started. Alternatively, talk directly to our Sydney-based B2Bpay customer support team by contacting us at 1300 205 575.

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EOFY Tips for Small Business 2021

With the end of the financial year fast approaching, here are 5 quick tips to get you prepared for EOFY.

  1. Be aware of tax changes: Many tax changes come into effect at the start of a new financial year. Check ATO and chat to your accountant for the latest news on tax changes.
  2. Check your superannuation is in order by 30 June: Businesses must ensure that they are paying superannuation for their employees and all payments are completed before 1 July. Business owners should be aware of the cash flow implications and make plans accordingly. Check on Superannuation Policy.
  3. Get your paperwork up to date: Having the right paperwork will help you streamline the EOFY process. Some examples of records you need to have on hand are:
    • Receipts for sales and purchases
    • A statement of you B2Bpay credit card processing fees which can likely be claimed as a tax deduction – click here for instructions on how to easily access this.
    • Tax returns, activity statements and employee super contributions
    • GST returns and Business Activity Statements (BAS)
  4. Manage your deductions: It is important to know what you can claim. One of the best tax breaks for many businesses is the instant asset write-off, which offers a means to acquire capital assets and obtain an immediate tax deduction. Examples of ‘assets’ put forward by the government include coffee machines, forklifts, tractors, freezers and labellers. The scheme was due to expire on June 30, 2022, but Treasurer Josh Frydenberg announced in the Federal Budget that it will now continue until June 30, 2023. You can read more about it and how you can use B2Bpay to take advantage here. There is also now no cap on the scheme, which originally has a cap of $150,000 for purchase.
  5. Other COVID-19 relief: Other government initiatives such as JobKeeper Payment may impact your EOFY tax situation. For latest information, refer to General COVID-19 support for businesses and employers

This content was put together for information purposes only. The Content does not constitute tax and/or legal advice and should not be relied upon as such. You should seek tax, legal or other professional advice before acting or relying on any content.

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Cyber Security tips – how to protect yourself and your business

Protecting your business from the dangers of the internet can seem overwhelming and extremely complex. As businesses increasingly rely on technology, stringent measures in cyber security and protection are also necessary. 

Cybercrime does not discriminate. Nor is it uncommon. Every organisation’s computer and online networks are susceptible to hackers, viruses, email phishing, malware and ransomware attacks.  

According to a recent Australian Cyber Security Centre survey, small businesses report a cybercrime incident every 10 minutes. The estimated cost of annual losses from cybercrime is upwards of $300 million.  

Usually, financial damage is only one consequence of cyberattacks. Businesses can also suffer from loss of reputation and diminished goodwill, leading to customer turnover. Rebuilding customer relationships and market share ends up costing more than just time and money.   

Keeping your business data and network safe and secure doesn’t need to be overcomplicated. Below, we list our top 5 cyber security tips on what you can do to stay protected and prevent cybercrime and malicious internet attacks.  

Keep passwords strong and long 

As a business has multiple employees using multiple devices to log into multiple websites or to access different software, it can be quite tempting to choose a generic password. However, strong passwords are a must. Not only to secure to ensure outsiders can’t gain access to your software and websites, but to ensure that critical customer information, like payment details, are kept private. Periodical reminders to change them are also important.   

Stuck on what to use? Make sure your password is:

  • Long. Use at least 14 characters, we find that stringing a series of random words put together works perfectly
  • Memorable but unique. Use an uncommon or unusual phrase or combination of words that only you will remember, and a hacker wouldn’t know. 
  • Complex. Use a mix of uppercase and lowercase letters, as well as special characters and numbers. 
  • Unpredictable. If hackers know personal details such as the name of your pets, they can use this information toguess your password. Don’t use easily obtainable information such as birthdays, current addresses or your spouse’s name and personal information. Avoid natural number or alphabet sequences such as abcd1234 
  • Random. Forget pet names or favourite foods. Create a password that’s unexpected. Need inspiration? Think of a memorable incident from past places you’ve lived or visited or a particularly fun memory from your childhood.  

When it comes to sharing passwords with employees, there’s a few rules to consider: 

  • Limit access. Only give password information to relevant staff who need access to that platform or device.  
  • Use password protection software. A password storage and sharing tool can keep relevant employees updated as passwords change to keep access restricted. It also hinders employees from sharing passwords casually among the team. 
  • Password storage. Do not keep a document that lists all your passwords. Do not send passwords via email as well. If an employee’s email account is compromised, ‘password’ is the first thing that hackers will search for. 
  • Set regulations and guidelines. To keep all company devices safe and protected, let staff know the criteria they need to meet in setting their passwords. Create a guideline sheet with password and cyber security requirements and pass it around the team, ensuring everyone has a copy at their desk. 

Educate and train your team  

Expanding on our last point in setting guidelines for the team, make the time to train staff on the company’s policies and procedures for cyber security. 

Training sessions are a great opportunity to educate employees about the dangerous realities of cyber threat. It’s also essential that staff members are made aware that they all play an important role in keeping your business safe. 

Training sessions should include discussions about: 

  • The importance of maintaining strong passwords 
  • How to identify and prevent cyber threats 
  • The possible kinds of cyber threats that can occur 
  • What to do when a cyber threat occurs 
  • How and to whom they should report a cyber threat 

Remember staff also need to be regularly updated with any company policy or procedural changes. Annual or quarterly training sessions will help keep cyber security as a high priority among your team. 

Have a data back-up strategy  

While the task may seem a daunting, backing up data is highly critical for any business. It can save you from critical data loss, as well as financial ruin.  

Once a strategy for data back up and storage is established, making it a regular procedure is straightforward. Depending on your business requirements, there’s a few considerations: 

  • Back up often. Ideally, you want to back up regularly. This can be daily with incremental back-ups to a portable device or cloud storage. Furthermore, you could look into a server back-ups at the end of each week, month and year.  
  • Keep storage devices off-site. Don’t risk having physical storage devices being damaged or robbed. Think about where you can store your data in a location that is at a safe distance from your office.  
  • Regular checks. Make sure that your data is easily restored. It’s one thing to have it stored away, it’s another if you can’t retrieve it again.  

Keep software up-to-date

Outdated software may not only cause disruption and delays. Without regular updates, your network and devices leave can be exploited. Your business is left vulnerable to potential hackers.  

Updating software regularly and proactively also ensures that potential exploits are dealt with ahead of time and your systems are kept secure.  

Schedule updates after business hours or another convenient time when employees are less likely to be online if downtime on certain software is an issue. Updates will potentially fix security vulnerabilities and flaws. This is also a great time to check if there have been any cyberattack attempts.  

Security solutions for financial data  

When it comes to important financial data like payroll or taking and making payments, there is no room for risk. But where to begin? Here are some important pointers: 

  • Use encryption. Converting data into another form or code, or sending information over the internet, encryption keeps information secure. The codes keep the data confidential as it transfers through networks. Once it reaches its authorised recipient, the code is deciphered or unscrambled. Encryption can be used to add an extra layer of security for internet and computer networks as well as data. 
  • Use MFA (Multi-Factor Authentication). As a verification security process, MFA requires the user to provide two or more proofs of identification for access. For example, a user may require a password and a code sent to their mobile before given access. MFA can be used for highly confidential documents, company online payroll, accounting and payment systems.   
  • Software Security Certification. For businesses that rely heavily on ecommerce or provide online services, securing their website with SSL/TSL certification is critical. Information transferring between your website to the server is usually in plain text, leaving it vulnerable for hackers. SSL/TSL certification provides end-to-end encryption, securing your data. 

B2Bpay: The Secure Payment Solution 

When it comes to paying and taking payments online, it’s important that your system is efficient and saves you from paperwork. More importantly, you need to safeguard your company’s data and financial information. It is wise to ensure you have thehighest cyber security and protection.  

B2Bpay is an online payment portal for businesses to pay all their bills using their existing credit cards, debit cards or bank account. Completely secure and safe, all cards are tokenised meaning B2Bpay never stores card numbers in full.    

As a B2Bpay Biller, you can email invoices securely, and your customers can pay with ease on your secure payment page, resting assured their card details are protected. 

Alongside its security features, B2Bpay offers a range of other benefits for your business: 

  • Earn credit card points AND Qantas points when paying business expenses. 
  • Earn full points when paying ATO, government and utility bills. 
  • Use your credit card’s up to 55-day interest free period, helping boost cash flow. 
  • Save time and integrate your accounting software – XERO, MYOB or QuickBooks. 
  • Easy and secure to use on multiple devices. 
  • Tracking and monitoring transactions from any device at any time. 

The B2Bpay solution is Level 1 PCI DSS (Payment Card Industry Data Security Standards) Certified, meaning you don’t need to worry about credit card compliancy issues. Reaching all Australian business standards and requirements for credit card data security management, your business and customers are well-protected with B2Bpay.  

B2Bpay’s maximum security features give business owners confidence and peace of mind, knowing that whether it’s making or taking payments, nothing gets lost or stolen, and their customer payment information is kept secure 

B2Bpay: Keeping you, your business and customers cyber safe and protected 

When it comes to the security of your business data, there are no compromises. Give your employees and customers confidence that B2Bpay will protect their details with every transaction. 

Sign up for FREE today. If you have questions or need further information, contact our locally based Customer Support team on 1300 625 647 

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How This Tapas Bar Earns Travel Rewards for Paying Its Suppliers

Kipling’s Wine Bar is one of Turramurra’s most popular destinations to taste an extensive variety of vintage wines, and enjoy shared plates ranging from pulled pork croquettes to roasted figs in a relaxed atmosphere. However, this unique location has an interesting history beyond the ordinary tapas bar. The now chic, modern space was in fact once a thriving petrol station on Sydney’s North Shore. Today, its large garage wall serves as an ambient floor-to-ceiling window, where guests can dine comfortably inside the restaurant while seated on leather sofas arranged near an ornate tiled bar or gathered with friends outdoors in the sunny courtyard.  

For managing director Helen Thompson, one of the most challenging aspects of keeping this lively tapas location running has nothing to do with the busy nights of guests dining, but instead comes from managing regular payments to creditors. 

“We created a weekly pay run to pay our creditors and we set this up in B2B as a bulk payment, allowing enough time for payee terms. Previous bulk uploads have been arduous and clunky, but now that we use B2B this process seems pretty seamless as soon as creditors have been verified.” 

In addition to using B2Bpy to set up bulk payments, Helen has also appreciated the ease of connecting B2Bpay with her accounting software, Xero. Now that she’s connected, she can view all her bills she has entered in Xero in B2Bpay and can simply click and pay. Businesses such as Kipling’s Garage bar save time and admin costs with the smooth automatic reconciliation of connectingB2Bpay with their accounting software. 

Helen has also benefited from the ability to earn Qantas Points with every eligible payment the business makes, using preferred suppliers to maximise points earning. (If a supplier is registered as a Bonus Biller with B2Bpay, you can earn up to 3 Qantas Points per $1.50 on payments.) And because Kiplings Garage Bar is known for its wide selection of wines from across the world, including Australia, Europe and Latin America, travel is an important part of the business to gain inspiration. Helen has used the rewards points the business earns to pay for both business travel and staff incentives. 

“In the future, we would like to continue in this vein once things get back to ‘normal’ and we can move about the country more freely,” Helen explains. 

Get Started Today 

Getting a B2Bpay account set up is easy, and free! Click HERE to sign up and start earning Qantas Points for making business payments. Alternatively, talk directly to our Sydney-based B2Bpay customer support team by contacting us at 1300 205 575.